NORTH LAS VEGAS (KVVU) -- A woman said she took her bulldog to PetSmart for a bath and nail trim, and 13 minutes later her pet was dead.
Vikki Seifert said her beloved dog, Minni, was two years old. A few days after Christmas, she took Minni to a PetSmart in North Las Vegas.
Her appointments usually don't take long, so Seifert walked around the store. Moments later, she noticed employees running toward the grooming area.
“I ran in there,” she said. “When I went in, she was crushed under a grooming table. They said that they had listened for her heartbeat and she was gone.”
Seifert said no one could give her a straight answer about what happened.
“I don’t believe it was the weight of the table,” she said. “It was the fact that it was electric and it had crushed her to the point that the table was closed all the way on her. And then with it being unplugged, there was no way to raise it.”
Seifert said another customer tried to help her dog. She said she noticed that the table was unplugged and that’s why it would not raise.
A PetSmart spokesperson sent this statement:
A tragic accident occurred in our grooming salon, which led to the heartbreaking loss of Minni. There’s nothing more important than the safety of the pets in our care, and we immediately launched a comprehensive investigation into how this type of unprecedented event could have possibly happened. We have been in constant contact with the pet parent since this occurred and will continue to do everything we can to help support her during this difficult time.
“They told me my dog was dead by 6:43 p.m.,” Seifert said. “I dropped her off at 6:30 p.m.”
Seifert still has a lot of questions: “What were these two groomers doing? Why did no one notice where the dog was? Why was she under a table? How does a dog go in for a bath and get crushed in 13 minutes?”
Seifert is waiting on an autopsy report. She wants someone to watch surveillance video of the incident. PetSmart said only Vikki’s immediately family could see it. From there, she will decide whether to file a lawsuit.
“People’s pets are their family members,” she said. “She wasn't just a pet.”