KANSAS CITY, MO. (KCTV) -- Two separate water main breaks left some in the metro area with low water pressure on Sunday.
KC Water confirms a 24-inch main break happened in the 3300 block of Coleman and a 12-inch break happened at 130th and State Line.
A number of residents called into KCTV5 and posted on social media about the water pressure issues.
The water department said they were working quickly to resolve the issues.
The main on Coleman broke around 7:30 a.m. and affected 34 customers.
That break was isolated by 3:30 p.m. A large oak tree had to be removed so the pipe could be fixed.
“The weather is a factor and age, not knowing exactly the date but it’s probably around 100 years old. Right around the 1900’s is when it was put in,” Michael Shively, who is with KC Water, said.
One neighbor that was affected by the Coleman water main break had water damage in her front yard.
“The walkway, it’s just falling in and it’s washed all the top soil out of my garden,” Karen McCoy, who had her front yard damaged, said.
Water was rushing by her garden and was caught on a neighbor’s cell phone. A broken water line spilled extraordinary amounts of water into the streets in a south Kansas City neighborhood where neighbors say the stream was intense.
Another neighbor, Rhonda Krum, says over the past few days she’s been thankful despite the brutal winter.
“Yeah, feeling grateful for the heat and the light, I should of said something about the water because I woke up to this, this morning,” Krum said.
Her faucets are dry too.
“There’s a lot of things I can’t do. I wanted to clean and whoops no water,” Krum stated.
KC Water says the city’s nearly century old water lines are like ticking time-bombs. It’s not a matter of if but when the next main will fail.
Crews are hoping to finish the repair on Sunday evening and restore water by Monday morning.
"Due to the number of customers affected our dispatch center was unable to keep up with call demand," KC Water said. "We recognize how frustrating it was for customers to be without water and unable to report the problem. We will review our response to this event and make any appropriate adjustments to our procedures."
Due to water main break, Waldo Community Branch will not be open Sunday, February 11. All other Library locations will open as scheduled. pic.twitter.com/bR11XMwH9C— KCMO Public Library (@KCLibrary) February 10, 2019