The advertisements for direct-to-consumer genetic testing from places like Ancestry.com or 23 and Me look great and inspiring. You can possibly learn about yourself and where you came from. Butย there is a new survey outย that suggests consumers may not be getting what they expect.
Do you need help with a consumer problem?
Do you need help with a consumer problem? KCTV5's Call for Action is here to help you find solutions. Our volunteers will accept your phone calls Monday through Friday from 11 a.m. to 1 p.m. Just call 913-677-7228. If you need help outside of our hotline times, you can always submit a consumer concern online by clicking here.
Call For Action Reporter
Bill Hurrelbrink is investigating your consumer complaints.
The Federal Trade Commission is warning consumers of bogus sites sellingย Clorox and Lysolย wipes.
The Consumer Product Safety Commission wants you to check your Yeti mugs to see if any are t…
Unfortunately, we live in a reality where scammers are trying to take advantage of people da…
The Better Business Bureau has recently issued a warning against an online sneaker business …
Today kicks off Amazon Prime Day. The popular shopping event normally held every July has be…
Did you have tickets for an event that was cancelled by COVID-19? Did you get your money back?
Tackling debt is hard, but even worse in a pandemic. KCTV5 News is bringing you some tips on…
The Kansas City FBI called to inform a scammer is using their number to try to con innocent …
The National Highway Transportation and Safety Administration issued recalls last week on Hy…
More than 52,000 water guns which are sold only at Target are being recalled by Hasbro.
During the coronavirus pandemic, weโre obviously focused on keeping ourselves healthy and cl…
In a report sent to Congress last week, the Federal Trade Commission cited a study indicatin…
We are less than three weeks away from the Missouri primary election on August 4th. As we ap…
Weโve watched states around the country close, reopen and close again due to the coronavirus…
Deplorable living conditions at a KCK apartment complex have gotten the health department's …
A local farmer thought he could earn some green growing hemp but soon found himself out near…
A Kansas City family is brokenhearted & furious after losing their patriarch to ALS and …
An Independence woman says a snow plow nearly killed her, but nobodyโs taking responsibility…
The brutal winter weather can end up costing you a lot of money if you don't know the ins an…
There's a big change that could mean a big refund if you live in Kansas City, Missouri.
It seems like prescription drugs will keep getting more expensive with no end in sight, but …
If one of your New Yearโs resolutions is to watch your spending, you will want to keep a clo…
Now that youโve gifted or received holiday gift cards, hereโs a warning to make sure you don…
Itโs estimated more than 90 percent of kids have used some type of tech/mobile device before…
It is one of the largest corporate data breaches in history.
A local scam impersonating local law enforcement over the phone is getting national attentio…
How to make sure you're actually getting a good deal on Cyber Monday.
Before you drop of a lot of money on gadgets this holiday season, you should know some inter…
"Call for Action" returns to KCTV5 News. Emily Sinovic is joined by KCTV5 alumni Stan Cramer…
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