Do you need help with a consumer problem?

Do you need help with a consumer problem? KCTV5's Call for Action is here to help you find solutions. Our volunteers will accept your phone calls Monday through Friday from 11 a.m. to 1 p.m. Just call 913-677-7228. If you need help outside of our hotline times, you can always submit a consumer concern online by clicking here.

Call For Action Reporter

Bill Hurrelbrink is investigating your consumer complaints.
  • Posted

The advertisements for direct-to-consumer genetic testing from places like or 23 and Me look great and inspiring. You can possibly learn about yourself and where you came from. But there is a new survey out that suggests consumers may not be getting what they expect.