Commerce Bank resolves issue disrupting transactions, account balances

Commerce Bank has received several complaints about their direct deposit banking not...
Commerce Bank has received several complaints about their direct deposit banking not registering Friday.(Ken Ullery, KCTV5)
Published: Aug. 5, 2022 at 12:13 PM CDT|Updated: Aug. 5, 2022 at 2:44 PM CDT
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KANSAS CITY, Mo. (KCTV) - Commerce Bank said it has resolved an issue that was affecting transactions and account balances for some customers.

The bank had received several complaints about direct deposit banking not registering Friday.

The bank released a statement Friday morning saying it had an issue “affecting some transactions and account balances.”

The bank said the issue occurred during nightly processing. It was resolved about 1 p.m., the bank said.