Kansas Cold Weather Rule to end on March 31 - KCTV5 News

Kansas Cold Weather Rule to end on March 31

Posted: Updated:
(KCTV5) (KCTV5)
TOPEKA, KS (KCTV) -

The Kansas Cold Weather Rule will end on Saturday, March 31, which means that Kansans who are behind on electric and natural gas utility bills will be subject to disconnection of service unless they contact their utility company to make payment arrangements.

The Cold Weather Rule has been in effect since November 1.

It provides protection from disconnection to residential customers serviced by utilities under the Kansas Corporation Commission's jurisdiction.

That protection ends on Saturday, so failure to make arrangements or failure to adhere to an already established payment plan could result in service disconnection.

Reconnection may require payment in full.

The Cold Weather Rule requires regulated utilities to set up 12-month payment plans for customers who cannot afford to pay their full bill. As part of this arrangement, the customer must make an initial payment of 1/12 of the overdue amount, 1/12 of the bill for current service, the full amount of any disconnection or reconnection fees, plus any applicable deposit owed to the utility. The balance is billed in equal payments over the next 11 months in addition to the regular monthly bill.

The KCC adopted the Cold Weather Rule to protect customers during cold winter weather by providing a reasonable and organized method of paying past due and current bills.

More information about the Cold Weather Rule is available here.

Kansans may also contact their local utility company or the KCC's Office of Public Affairs and Consumer Protection at 800-662-0027.

Copyright 2018 KCTV (Meredith Corp.) All rights reserved.

Powered by Frankly
KCTV 5 News

Online Public File:
KCTV  KSMO

Powered by WorldNow CNN
All content © 2018, KCTV; Kansas City, MO. (A Meredith Corporation Station) . All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.