KCK mayor criticizes communication during power outages - KCTV5

KCK mayor criticizes communication during power outages

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Power has been restored to 98 percent of the 21,000 customers who were without power in Wyandotte County. (KCTV5) Power has been restored to 98 percent of the 21,000 customers who were without power in Wyandotte County. (KCTV5)
WYANDOTTE COUNTY, KS (KCTV) -

Power has been restored to 98 percent of the 21,000 customers who were without power in Wyandotte County. 

While just a few hundred customers are without power, including most in the Stony Point area, some neighbors in Wyandotte County expressed frustrations over the response by the Board of Public Utilities. 

Among those who agreed with the criticism was Unified Government Mayor/CEO Mark Holland. 

"I agree," Holland said in a Facebook comment on his public political page. "Communication around the storm has been very troubling. The BPU outage map has been down the entire time."

BPU says a bug in its software unrelated to Saturday's storm was the reason the outage map was down. 

David Mehlhaff, the chief communications officer for BPU, says the utility will meet to see how they can better handle communication outages in the future. 

"The simple fact is no two storms are alike and when you have so much damage and so many trees down crews have to go in and clear the limbs, remove the trees before our crews can even come in with their equipment to start to restore power," Mehlhaff said. "It takes time when you have poles down that takes hours and hours and hours just for one pole."

BPU says there are more than 50 crews already in the area should Wednesday's predicted storms hit Wyandotte County. 

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