City approves controversial ambulance billing service hire - KCTV5 News

City approves controversial ambulance billing service hire

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A controversial proposal to outsource Kansas City's ambulance billing has passed.

City Union workers filled council chambers with safety yellow and orange Thursday afternoon in support of the 20 union billing employees whose jobs are at stake.

The vote left the union workers fuming.

"Me as a city worker, I work hard every day and I represent my city to the fullest. I love Kansas City. And for them to outsource jobs, that just tells me that they don't care anything about me," said Terry Davis of the Kansas City Water Services Department.

"It is not a reflection of the current staff. It's just a reflection of efficiency and a different way of doing business," said Kansas City, MO, City Councilwoman Jan Marcason.

ADP Intermedix says it can do the work with half the staff. The city will pay Intermedix $835,000 plus a commission on collections.

Proponents say the outsourcing will save taxpayer dollars. Opponents say the contract is too weak on accountability and allows the company to bail with just three months' notice.

"This is a terrible contract and we shouldn't be so naive that we are fooled by empty promises of millions of dollars of increased collections when Intermedix refuses to put such requests in the contract," said Kansas City, MO, City Councilman John Sharp.

That contract passed 7-4. Council members Sharp, Ed Ford, Michael Brooks and Melba Curls voted against it.

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