Woman warns of reverse mortgage scam artists - KCTV5

Woman warns of reverse mortgage scam artists

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A Kansas City area woman warns others about a scam involving reverse mortgages and senior citizens.

A financial institution employee took advantage of the Excelsior Springs woman and tricked her out of thousands of dollars.

Now the 70-year-old woman, who wants to only be known as Sandra, is warning others. She said you should check your paperwork if you have a reverse mortgage.

She said she researched Urban Financial Group and found it to be a reputable company. So she turned them to her reverse mortgage and worked with their employee, Robert A. Todd.

"He said, 'You are going to have to pay us $800 for three months. Can you afford that?' I said, 'I guess so,'" she recalled.

He convinced her to pay him directly as part of finalizing her loan application. 

After talking to her daughter three years later, Sandra learned she didn't need to pay any money to Todd as part of her loan application. Her daughter urged her to check on it, which she did.

The company contends that Todd deposited the money into his own bank account. He was fired in May 2011 and earlier this month he was accused of a felony count of financial exploitation of the elderly.

The Better Business Bureau says it is a common scam for the unscrupulous to ask that checks be deposited directly in their account rather than in the businesses.

"Oh I was mad. I was really upset," Sandra recalled.

Urban Financial refunded her money and undertook an internal investigation as well as helping with the criminal investigation.

Sandra said she was relieved that the company refunded her money.

Not everyone is so lucky. Senior citizens lose nearly $3 billion annually due to financial fraud. Everyone is urged to read the fine print on contracts.

Check out a company via the Better Business Bureau by clicking here. You can also call 816-421-7800.

The BBB offers the following advice:

BBB warns against the following scams that commonly target senior citizens:

Sweepstakes and Lottery Scams –Typically, the victim receives a letter in the mail stating they have won a lottery or sweepstakes; it might even claim to be from Publisher's Clearing House or Reader's Digest. The letter instructs the victim to deposit an enclosed check and then wire a portion back to the company to cover taxes or administration fees. While the funds will initially show up in the bank account, the money will be removed when the bank determines the check is fake. The victim is out whatever they wired back to the scammers—often amounting to thousands of dollars.


• BBB Advice: Never wire money to someone you don't know. You should never have to send money to receive any winnings from a lottery or sweepstakes.


Medicare Scams – Navigating the Medicare system isn't easy and some scammers will look for any opportunity to take advantage of the confusion. Commonly, a scammer will claim to be with Medicare and ask for personal information such as Medicare, Medicaid, social security, credit card or bank account numbers. The victim might be given any number of excuses to provide this information including that an error needs to be fixed, that he or she is part of a survey or eligible to receive free products or can sign up for a new prescription drug plan.


• BBB Advice: Remind your elderly family members that Medicare will never call to ask for sensitive personal financial information. If you suspect fraud contact your local police or the Health and Human Services Office of Inspector General at 800-HHS-TIPS.


Bereavement Scams – Scammers will often try to take advantage of the increased vulnerability of senior citizens who have recently lost a loved one, such as a spouse. In one recent example, a mother and daughter team in Ohio would find targets by scouring the obituaries. They would then call the widow or widower and claim that their spouse had outstanding debts that needed to be paid immediately. Victims would then provide a blank check or credit card.


• BBB Advice: Offer help to elderly family members if they have recently lost a loved one and are inexperienced in managing finances. If you are uncertain about owing a debt when collectors call, ask for written confirmation.


Deceptive Professionals – While many scams targeting senior citizens might not have a face, some scammers will be invited in the front door including technicians, contractors, chimney sweeps, air duct cleaners and other services. Some professionals will lie about the extent of the problem or claim safety issues and then inflate prices for unsuspecting senior customers.


• BBB Advice – Find professionals you can trust by checking out BBB's directory of Accredited Businesses. Always research a company with BBB before you hand over any money and report any deceptive services to your BBB, local law enforcement and the state Attorney General.


Investment and Work at Home Opportunities - Promises of easy money often target older adults because they may be looking to supplement their income. The pitch might come in the form of an investment opportunity that promises big returns, or as a way to make money at home for an upfront cost. Regardless of the specifics, the victim is offered what sounds like a great opportunity but the extra income never materializes.


• BBB Advice: Always research any work at home opportunity with BBB. Beware of investment or money-making offers that seem too good to be true or use high pressure sales tactics to get you to sign up immediately.

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