Residents plead for utility assistance during extreme cold - KCTV5 News

Residents plead for utility assistance during extreme cold

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Furnaces are cranked up and heating bills are soaring during the extreme cold, and needy residents are flooding nonprofit organizations for cries for help.

Cross-Lines Community Outreach was closed Monday due to the cold weather. Workers began taking phone calls at 8 a.m. to get utility assistance. The week's allotment was gone within 20 minutes.

"I am so sorry. We have used the funds for this week. Call back next Monday. It's first come first served," Gloria Cantu told a caller.

The heartbreaking calls are from those who are just hours away from having their electricity or gas cut off.

They refer them to the United Way or other agencies.

Judy Akers, executive director of Della Lamb Community Services, said they have $5,000 to $10,000 to provide each month and it's gone in a matter of days.

You can donate money to help the needy pay their utility bills through Project Warmth. Click here for more information.

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