Some Metropolitan District Commission customers told Eyewitness News they are outraged after opening up their water bill this month and seeing a huge increase in what they're used to paying.
About 9,000 customers, who live in parts of Glastonbury, South Windsor, Farmington, East Granby, Windsor Locks and Portland, are considered non-members and they will now have to pay more, according to MDC officials.
The average non-member MDC customer pay $835 per year or $163 per quarterly bill. Customers, who are considered members, pay more than $652 a year or $208.75 per quarterly bill. That's a difference of a little more than $180.
Member towns have paid for treatment plants, reservoir and delivery system improvements. Non-members joined after those improvements were made and need to do their part.
The MDC customers said that they were never warned about the increase and wanted answers.
"It went up about $70 or $80," said Kara Coletti of South Glastonbury
"This past February it jumped to $180," South Glastonbury resident Nicole Jones said. "But we didn't think much about it because we have six people in our family and we use a lot of water. The next bill was over $400."
Wednesday, July 30 2014 6:43 PM EDT2014-07-30 22:43:54 GMT
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