Parents reached out to CBS 3 following a toy gun incident on Wednesday at the Rebecca M. Johnson School.
They wanted answers as to why it happened and why they were not informed.
Springfield Public School officials said a female third-grade student brought a toy gun to school and showed it off.
She now faces a punishment that could include a suspension.
"She was in the bathroom with some of her friends, opened up her backpack and showed her friends the toy gun," said Azell Cavaan, the school system's chief communications officer.
That toy gun prompted a lot of concern from parents of students. CBS 3 received phone calls and emails asking exactly what happened and why the school did not go into a lockdown situation when the girl's friends reported the incident.
"They were able to ascertain right away that it was a toy gun," said Cavaan. "It wouldn't be necessary to take actions to react as if it were a real gun in the building."
Cavaan said students were at no time in danger during Wednesday's incident. Had they been, the scene at the school would have played out a lot differently.
"An arrest would have occurred, police would have been brought into the situation, charges would have been filed," Cavaan stated. "A lockdown could have occurred depending on what the circumstances around that [were]."
Cavaan said the school system understands parents' concerns, especially as the one year anniversary of the shooting at Sandy Hook Elementary School approaches.
"We're all super aware, alert and hypersensitive to those kinds of things," said Cavaan. "Sometimes there is a fine line and it's always better to err on the side of caution."
No other students faced punishment from the incident.
Cavaan said parents received notices on Thursday about the situation.
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