United States Secretary of Health and Human Services Kathleen Sebelius faced lawmakers angry and frustrated with the launch of the website healthcare.gov.
A growing number of Republicans have called for her to step down, but she said she'd see to it the website is fixed by the end of November.
Since Sebelius has such strong ties to the metro and was previously the governor of Kansas many in the area are speaking out about their thoughts on her reaction to the struggling healthcare marketplace website.
Some said they watched Sebelius as she was grilled by lawmakers about the website. Regardless of what happens on Capitol Hill, they said their biggest problem is still out there, that they still don't have health insurance.
While some are calling for Sebelius to step down, others say the burden isn't hers alone.
"I really feel for her because, although I understand she has to answer to all the problems, I wonder if there were many people involved in the underdevelopment of this website," said Leslie Scott of Kansas City, MO.
Wednesday, Sebelius apologized for the website's failings.
"I'm accountable to you for fixing these problems and I'm committed to earning your confidence back by fixing the site," she said.
Viewers took to our KCTV 5 Facebook Page to voice their opinions about the Affordable Healthcare Act issues, including receiving letters about changes to their current insurance plans because of it.
"…now in order for me to get insurance it will cost twice as much, have a higher deductible and less doctor choices," Rachel Thomas wrote.
"I have not lost my insurance, but the rate went so high I can't afford to keep it," Jackie Shephard wrote.
High insurance rates was just one of the issues lawmakers put before Sebelius.
"There are a lot of us on this panel today that are hearing from angry and confused constituents who are now being forced to go on to an inept website whether they like it or not, to shop for a new replacement policy," Chairman of the House Committee on Energy and Commerce Fred Upton said.
"Many people in the individual market are medically underwritten. That would be illegal," Sebelius said.
Regardless of how long it takes to correct the problems with the website, those who are without insurance say it's worth the wait.
"But I'm going to continue to keep trying, hopefully it will go through so I can get insured," said Cora O'Kelley of Kansas City, MO.
Some on KCTV5's Facebook page said their premiums actually decreased because of changes.
Copyright 2013 KCTV (Meredith Corp.) All rights reserved.
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