Madison high-rise improves police access after I-Team story - KCTV5 News

Madison high-rise improves police access after I-Team story

Posted: Updated:
NASHVILLE, TN (WSMV) -

After an ongoing Channel 4 I-Team investigation found police had been locked out at night and on weekends from a high-rise for the disabled and the elderly, police took action and now have gained access.

Last month, the Channel 4 I-Team exposed how the doors at the Chippington II high-rise in Madison would be locked from the outside at night and on weekends, even to police, unless someone let them in.

Residents told the Channel 4 I-Team that they feared they wouldn't be able to get downstairs if they were in trouble.

A memo from management indicated that the move to lock the doors was for the residents' safety.

But the day after our story aired, Metro police paid a visit to the facility.

"When that came to light, we went down and talked to the management staff about our concerns about that," said Sgt. James Vivrette.

Vivrette explained what they would have to do if they couldn't get in.

"We would have taken extreme measures. We'd just busted out the door, but obviously we didn't want to do that," Vivrette said.

As a result of that meeting with police, there is new keypad outside the tower and police have the security code.

"It went exceedingly fast after it was shown on Channel 4, and we appreciate it very much what you did," said resident Connie Spurlin.

It is unclear if the information being passed along to 911 dispatch is more thorough, however.

In May, the Channel 4 I-Team exposed how the alarm company hired by the facility was only told to alert emergency crews to a problem but not provide vital details.

Transcripts show one call in particular displayed the lack of information:

"Do we have a name or anything?" asked a 911 operator.
"No, sir," said the operator from Southeastern Sound.
"Do we have a room number?" asked the 911 operator.
"No, sir," said Southeastern Sound.
"Where exactly are they?" asked the 911 operator.
"I have no idea. They're at Hickory Hollow Towers is all I can tell you," Southeastern Sound said.

The Channel 4 I-Team again reached out for comment for the towers' owners in Knoxville, but they have not returned our calls or emails for comment.

Copyright 2013 WSMV (Meredith Corporation). All rights reserved.

  • Most Popular StoriesMost Popular StoriesMore>>

  • Moving nightmare: Kansas City family says movers stole all their belongings

    Moving nightmare: Kansas City family says movers stole all their belongings

    Wednesday, May 23 2018 10:50 PM EDT2018-05-24 02:50:13 GMT
    It can be a personal hell for many, but your average nightmare moving experience could be worse. Just ask the Keith family. (Submitted)It can be a personal hell for many, but your average nightmare moving experience could be worse. Just ask the Keith family. (Submitted)

    Never has anyone ever said moving is fun. It can be a personal hell for many, but your average nightmare moving experience could be worse. Just ask the Keith family. 

    More >

    Never has anyone ever said moving is fun. It can be a personal hell for many, but your average nightmare moving experience could be worse. Just ask the Keith family. 

    More >
  • 2 suspects charged with robbery that was caught on tape in Kansas City Apple Store

    2 suspects charged with robbery that was caught on tape in Kansas City Apple Store

    Wednesday, May 23 2018 9:39 PM EDT2018-05-24 01:39:49 GMT
    Submitted by Kansas City policeSubmitted by Kansas City police
    Submitted by Kansas City policeSubmitted by Kansas City police
    Charges have been filed against two suspects accused of grabbing thousands of dollars worth of electronics from the Apple Store on The Plaza.  Court records show Timothy O'Neal and DeVarrio O'Neal are suspected of stealing from Apple stores in six Texas cities and Apple stores in Mississippi and Arkansas, taking more than $300,000 worth of merchandise. They have been charged with robbery.  The robbery at the Apple Store's Plaza location was caught on camera and went viral...More >
    Charges have been filed against two suspects accused of grabbing thousands of dollars worth of electronics from the Apple Store on The Plaza.  Court records show Timothy O'Neal and DeVarrio O'Neal are suspected of stealing from Apple stores in six Texas cities and Apple stores in Mississippi and Arkansas, taking more than $300,000 worth of merchandise. They have been charged with robbery.  The robbery at the Apple Store's Plaza location was caught on camera and went viral...More >
  • Standoff in Overland Park ends with man's death

    Standoff in Overland Park ends with man's death

    Wednesday, May 23 2018 11:17 PM EDT2018-05-24 03:17:43 GMT
    (Submitted photo)(Submitted photo)
    (Submitted photo)(Submitted photo)

    The Johnson County Sheriff's Office said the man involved in the standoff Wednesday died from a self-inflicted wound.

    More >

    The Johnson County Sheriff's Office said the man involved in the standoff Wednesday died from a self-inflicted wound.

    More >
Powered by Frankly
KCTV 5 News

Online Public File:
KCTV  KSMO

Powered by WorldNow CNN
All content © 2018, KCTV; Kansas City, MO. (A Meredith Corporation Station) . All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.