KC housing facility residents trapped by broken elevator - KCTV5

KC housing facility residents trapped by broken elevator

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KANSAS CITY, MO (KCTV) -

The elevators are out at a Kansas City housing facility, leaving elderly residents and those with disabilities stuck in the lobby, and it is not the first time.

Travis Anderson has lived at the Lawndale Heights apartments off East 14th Street and Topping Avenue for the past few years. He's been relatively happy there until now.

"It is more than an annoyance. You can't go to work or anything," Anderson said.

Anderson is talking about the elevator problems plaguing the building.

He said one elevator was taken offline for long term repairs on April 15. Normally, he would use the second elevator, but he said that has already broken down twice this week, stranding the wheelchair-bound resident in his second-story apartment.

"When you're working, people don't want to hear that your building didn't care that your elevator wasn't working. I mean, you're paid to do a job," Anderson said.

Anderson said it has taken several hours to fix the problem each time.

He said about 60 percent of the residents are elderly or disabled, and taking the stairs isn't an option.

Now he is worried about what could happen if the elevator acts up again during an emergency situation.

"Well not being able to get down. Or me being able to get down but having to leave my power wheelchair. That is not a fair choice to have to make," Anderson said.

The elevators are now working on a manual basis, basically taking one resident on the elevator at a time.

Management onsite said they're doing their best to fix the problems and are asking their residents to be patient.

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