A Lenexa couple is paying for an apartment they are too disgusted to live in because of a mice infestation.
The couple says when they spotted the first mouse in January they asked for help. They say after fighting with management for more than a month an exterminator arrived.
But by then, they say it was too late.
"It is terrifying because I don't know what I'm going to see," said Ada Bagdasaryan.
Bagdasaryan says she can't forget seeing the 16 mice she and her husband caught inside their Pinnacle Point apartment in Lenexa.
"We've contacted the health department. I've contacted the owners," Bagdasaryan said.
For two months, she and her fiance have paid for their apartment but refuse to live in it.
"The urine and the droppings ... it is completely unhealthy, unsanitary. Especially a health hazard because you can't be inhaling any of the mice urine or the droppings," Bagdasaryan said.
They called for help the first week of January. They said on Jan. 15 maintenance came to fix the carpet on their stairs that was damaged by mice.
"Fixed wouldn't be the word to describe it, they destroyed it. They put foam caulking down," Bagdasaryan said.
The couple says management finally agreed to send an exterminator on Feb. 28. Bagdasaryan said too much damage has been done.
"It is so mental for me. I can't even walk in here without being disgusted of my own home. This is my house. I shouldn't have to feel this way," Bagdasaryan said.
Lenexa community standards supervisor said any renter who encounters a pest problem should immediately make a written request that included demands and a reasonable amount of time for management to comply. And if they do not respond, city employees can inspect the rental property and force the management to complete proper pest control.
"We want out of our lease. We have hundreds of dollars in damages that has been done which never would have happened if they would have taken action the first time we called them," Bagdasaryan said.
However, according to a Lenexa city official, the city cannot assist someone trying to get out of their lease.
The apartment complex said they could not comment and refused to give the name of their lawyer or the owner of the property.
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