FedEx expects to break holiday shipping records - KCTV5

FedEx expects to break holiday shipping records

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KANSAS CITY, MO (KCTV/CNN) -

With Cyber Monday and online deals, FedEx is expected to break records with more than 19 million shipments Monday.

The forecast of 280 million shipments would be a record number of packages for the Memphis-based delivery company. FedEx also hired 20,000 seasonal workers to help with the holiday surge, about the same number it hired last year.

The company has about 300,000 permanent workers worldwide, like Bill Foreman who has hustled to ship packages for 19 years as a contractor for FedEx.

"I love it every day," Foreman said.

This time of year, Foreman takes extra pride because he and thousands of others bring millions of Christmas gifts to front doors across the country.

"They are shipping Christmas presents.  You get holiday treats, candies, cookies," he said.  "We treat every box here like it is our own."

FedEx's forecast for shipment growth is stronger than the National Retail Federation's estimate of a 4.1 percent increase in U.S. consumers' spending this holiday season.

"It's a banner year for us.  We are expecting 19 million in packages in our network on Monday. That will be a record number for us," packaging and delivery manager Frank Saunders said.

Every hour at the Kansas City location, 7,000 packages flow through the system. Each employee has a role to make sure the package gets to the right spot.

"America loves Christmas. Packages are going to come, people are going to shop to their loved ones," Saunders said.

FedEx rival United Parcel Service has an edge with delivery contracts for some major online retailers, including Amazon.com.

In September, FedEx cut its fiscal year earnings guidance, saying slow global growth was driving customers away from the more expensive overnight services.

The U.S. Postal Service said it expects to handle 17.9 billion cards, letters and packages between Thanksgiving and New Year's Eve.

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