After months went by for a local business that wasn't seeing a dime of the revenue from their pop machine, KCTV5 stepped in to help, and the checks were put in the mail.
And in a small way, Christmas was saved.
Town and Country Animal Clinic office manager Kathy McIntosh needed help. For four months she said her company had not been paid commission for their vending machine and no one would return her call.
Hours after KCTV5's original story aired, she got the call she had been waiting for.
"I received a call that evening," McIntosh said.
She hoped that call would explain why the vending machine there was no longer generating commission checks.
"The first thing he said was sorry he had not returned my phone calls," McIntosh said.
He then explained a letter went out last January explaining a change in commission calculations. McIntosh said she never got that letter.
"When the new year started, they changed it over to where you had to get $50 per period. If you didn't get that $50 every month, it would start back at zero. If you got at least $50 in one period then you got your check, otherwise you wouldn't get a check," she explained.
The problem was no one would explain that to McIntosh, so she called KCTV5 for help. Pepsi quickly responded with two commission checks totaling more than $200.
"I do feel they did exactly what they said they would do," McIntosh said.
Every year the company uses their commission checks for their company Christmas party.
"The Christmas party is back on," she said with excitement. "I think the news station is what did it for us, and I finally got people to listen to me."
McIntosh said she is thankful her representative came and met her face-to-face. They decided to no longer have a full service vending machine instead they will do self service, meaning they have to fill the machine themselves.
It also means they do not wait for commission checks they keep the money from the machine.
Wednesday, September 3 2014 3:05 AM EDT2014-09-03 07:05:24 GMT
Police say a man taken into custody early Wednesday is a person of interest in three assaults at a Motel 6 in the Northland, and detectives are expected to question him about a quintuple shooting.More >
Police say a man taken into custody early Wednesday is a person of interest in three assaults at a Motel 6 in the Northland, and detectives are expected to question him about a quintuple shooting in south Kansas City.More >
Tuesday, September 2 2014 11:12 PM EDT2014-09-03 03:12:05 GMT
The World Food Program says it provided food to a record 4.1 million people inside Syria last month.More >
Islamic State extremists released a video Tuesday purportedly showing the beheading of a second American journalist, Steven Sotloff, and warning President Barack Obama that as long as U.S. airstrikes against the militant...More >
Tuesday, September 2 2014 4:42 PM EDT2014-09-02 20:42:09 GMT
Canadian police say pop star Justin Bieber has been charged with dangerous driving and assault after a collision between a minivan and an ATV led to a physical altercation in southwestern Ontario.More >
Canadian pop star Justin Bieber faces new charges after he was arrested for dangerous driving and assault following a collision between a minivan and an ATV that led to a physical altercation involving a photographer, his...More >