Driver's license exam stations throughout Kansas will resume issuing and renewing driver's licenses and identification cards Thursday morning.
"We realize this outage has been a great source of inconvenience and frustration for many people," said Director of Vehicles Donna Shelite. "The vendor responsible for the 8-year-old server is continuing work to ensure we do not have an unplanned outage like this again."
We've probably all done it - standing in a long line at the DMV, waiting to get a license. But people stopping by any Kansas driver's license office on Tuesday had something even more frustrating to deal with.
Normally, 500 customers wait on a typical day at the DMV in Mission. Not on Wednesday. All the seats were empty.
Many drivers showed up not knowing about the snafu and had to turn around and leave.
Like any good new driver, Makelle Gipson is cautious behind the wheel, checking behind her when she backs up and switching on her turn signal.
"She's been working on it real hard the last few months," said her husband, Jordan Gipson.
But she's still waiting to show off her chops in a driving test.
"I was just wanting to get my license so that I could be free," Makelle Gipson said.
That freedom was denied Tuesday for Makelle Gipson and wannabe drivers all across Kansas. They were turned away because the license-issuing computer system was down.
"They've just been kind of saying, 'Oh, it's going to be 15 minutes to two hours' all day long, so four hours later, here we are," said one waiting driver, Kenneth Rasmussen.
He and dozens of other folks spent the time however they could.
"Chain smoking and listening to music," said Rasmussen of what he was doing to pass the time.
A fellow waiter, David Williamson, added, "I've been passing the time studying advanced security practices for IT, so to stop things like large outages."
It's a funny position for an IT guy to be in.
"I really want to go in and try to fix this problem, really!" said Williamson.
The problem is part of a three-year, $40 million upgrade to the DMV's computer system. The outside contractors running that upgrade said one of their old servers crashed.
"If I were to have these kinds of outages, my boss wouldn't be exactly happy with me," Williamson said.
As with so much in today's day and age, without computers to run the place, the road into any DMV office is just a dead end.
While officials were working to resolve the problem, if a person's license was set to expire Tuesday or Wednesday, they could get a brief extension at any Kansas driver's license office.
Copyright 2012 KCTV (Meredith Corp.) and The Associated Press. All rights reserved.
Thursday, April 17 2014 4:43 PM EDT2014-04-17 20:43:50 GMT
Officials with the VA Medical Center in downtown Charleston say a North Charleston man who was initially federally charged with a $525 fine for an $.89 drink refill will instead be given a warning.More >
Officials with the VA Medical Center in downtown Charleston say a North Charleston man who was initially federally charged with a $525 fine for an $.89 drink refill will instead be given a warning. More >
Thursday, April 17 2014 8:50 PM EDT2014-04-18 00:50:35 GMT
A Mount Tabor reservoir that holds Portland's drinking water has been taken offline out of fear that a group of trespassers urinated in it. Five people were seen at Mount Tabor Park around 1 a.m. Wednesday.More >
A Mount Tabor reservoir that holds Portland's drinking water has been taken offline after a teenager urinated in the reservoir. More >
Saturday, April 12 2014 6:07 AM EDT2014-04-12 10:07:09 GMT
An incredible photo snapped Saturday at the iconic Pipeline on Oahu's North Shore is going viral. A mother humpback whale and her calf were cruising just offshore when a set rolled in. J.T. Gray of NorthMore >
An incredible photo snapped Saturday at the iconic Pipeline on Oahu's North Shore is going viral.More >
Thursday, April 17 2014 3:44 PM EDT2014-04-17 19:44:41 GMT
Officials say at least one person is dead following a wreck at the Interstate 70 turnpike Wednesday afternoon.The crash was reported at eastbound I-70 and Interstate 635 about 12:30 p.m.Refresh this pageMore >
Officials say a woman was killed when she jumped from a moving vehicle on Interstate 70 on Wednesday afternoon.More >
Thursday, April 17 2014 12:04 PM EDT2014-04-17 16:04:29 GMT
Kansas City, MO police were called out to a SUV vs semi accident on Thursday morning. The accident occurred before 8:00 a.m. near NW Cookingham Drive and Valley View Road. Injuries are non-life threatening.More >
Missouri Highway Patrol troopers say two children were injured in a serious crash in the Northland Thursday morning.
Thursday, April 17 2014 6:41 PM EDT2014-04-17 22:41:54 GMT
An ailing Miley Cyrus has canceled her concert Tuesday night at Sprint Center.The notice came a matter of hours before she was scheduled to go on stage.A concert promoter tells KCTV5 that Cyrus is in theMore >
An ailing Miley Cyrus remains in a Kansas City hospital and continues to cancel concerts. This comes after she unexpectedly canceled her KC concert.More >
Thursday, April 17 2014 4:04 PM EDT2014-04-17 20:04:27 GMT
Police continue to place a high priority on the investigation of a pattern of recent roadway shootings around the Kansas City metropolitan area, they said in a release Wednesday.The Missouri State HighwayMore >
Police continue to place a high priority on the investigation of a pattern of recent roadway shootings around the Kansas City metropolitan area, they said in a release Wednesday.More >