For closed captioning concerns please contact our Captioning Hotline:
Phone: 913-677-5555
Fax: 913-677-7284
Email: captioning.hotline@kctv5.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
Mike Sulzman
Director of Engineering
KCTV/KSMO TV
4500 Shawnee Mission Pkwy
Fairway KS 66205
Phone: 913-677-5555
Email: captioning.complaint@kctv5.com
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.