T-Mobile - KCTV5


T-Mobile


There's never a dull moment when you work at T-Mobile. If you're looking for a fun and growing company, T-Mobile is looking for you and is currently hiring Customer Service and Sales Representatives at our Lenexa Call Center.

T-Mobile offers a high-energy environment where we work together to ensure the best customer solutions and experience every day. We also offer competitive pay ranging from $11.60-13.65 per hour with shift differential, sales bonuses and incentives, and an outstanding benefits package including generous paid time off, tuition assistance, medical and dental coverage, a great company matched 401(k), plus discounts on the hottest new technology with up to 7 phone lines and much more.

Please attend our Hiring Event on Tuesday, January 17th from 11AM- 4PM at the Lenexa Call Center: 9601 Renner Blvd. or apply online today at www.tmobile.jobs.

Customer Service and Sales Representative (11016859)

Description

Our friendly and knowledgeable Customer Service and Sales Reps let their interpersonal skills shine as they resolve a variety of customer inquires such as technical and billing questions for T-Mobile customers across the U.S. In this role you'll be empowered to solve problems independently and make decisions that you consider to be in the customer's best interest. You'll also be able to keep up to date with our ever-evolving technology and translate this information into terms your customers can understand. While you'll have all the training you need to work independently, you'll also enjoy the support of an encouraging team and knowledgeable leaders so at the end of the day, you can feel good about the job that you've done. As a Customer Service and Sales representative you will proactively offer products and services to our customers. Plus, you'll also enjoy the incentives and recognition T-Mobile has in place to reward the efforts of your performance and the opportunities for advancement make it perfect for people looking to establish a long-term career with T-Mobile.

Qualifications

Minimum Required
  • Six months to one year customer service experience
  • Call center and wireless experience a plus
  • Demonstrated competency in Windows
  • Keyboarding proficiency and use of automated systems
  • Stellar verbal and written communication skills
  • Strong problem solving skills
  • Ability to thrive in a lively working environment and multi-task
  • The flexibility to work weekends and other varied shifts as assigned
Education

Minimum Required
  • High School Diploma/GED

Based in Bellevue, Washington, T-Mobile USA, Inc. is a subsidiary of Deutsche Telekom AG (NYSE: DT) and one of the nation's leading companies in mobile communications. We serve more than 30 million customers nationwide and have more than 40,000 employees who work together to keep our customers connected through the quality of our service, the span of our coverage, the reliability of our network and the value of our plans. At T-Mobile, we pride ourselves on providing wireless communications that allow our customers to stick together with the people who mean the most to them.

You can also expect that it will be high energy from day one at T-Mobile: career growth, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401(k) plan, advanced training, and more.

Job

: Customer Service

Primary Location

: KS-Lenexa KS

Work Locations

: KS-Lenexa Call Center
9601 Renner Blvd
Lenexa 66219

Schedule

: Full-Time

Travel

: No

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